Payment Policy

At Merinohouse, we are committed to providing you with a variety of safe and convenient payment methods to make your shopping experience easier and more enjoyable. Here are the payment methods and related policies we support:

1.PayPal:

Use your PayPal account to make payments quickly and securely.
With PayPal payments, you can link a bank account or use the balance stored in your PayPal account to make transactions.

2.Credit and Debit Cards:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • JCB
  • Diners Club
  • Discover
  • Visa
    Mastercard
    American Express
    JCB
    Diners Club
    Discover

  • All credit and debit card payments will be processed through secure encryption technology provided by Shopify to ensure that your payment information is safe.
    During the payment process, you may need to enter your credit or debit card security code (CVV) to complete the transaction.

3.Payment process:

Select your preferred payment method on the checkout page and follow the prompts to complete the relevant information.
Submit the order after confirming that the order and payment information are correct.
You will receive a confirmation email with order details and payment information after the payment is completed.

4.Payment Security:

We use advanced encryption technology and security protocols provided by Shopify to protect your payment information.
All transactions are conducted on trusted payment gateway platforms to ensure that your payment data cannot be obtained by unauthorized third parties.

5.Currency and Exchange Rate:

All orders are settled in US dollars (USD).
If you pay in other currencies, your bank or payment service provider may convert it based on the exchange rate at the time and may charge additional fees.

6.Failed Payment:

If your payment is not successful, please check that your payment information is correct and make sure you have enough balance or credit in your account.
If the problem persists, please contact your bank or payment service provider for assistance.
You can also contact support@merinohouse.com and we will assist you in resolving the issue.

7.Shopify Security Standards:

Our website is hosted and managed by Shopify, a secure and reliable e-commerce platform that complies with industry-standard security protocols (such as PCI-DSS) to protect your payment information.
If you encounter any problems during the payment process or have any questions, please feel free to contact support@merinohouse.com. We will respond to your email within 24 hours.